Refund Policy

We want you to love your handmade purchase! If there’s an issue with your order, please read our policy below and reach out—we’re here to help.

Returns & Exchanges

Due to the handmade nature of our items, we do not accept returns or exchanges unless your item arrives damaged or defective.

Damaged or Defective Items

If your item arrives damaged or there’s a problem with your order:

• Contact us within 7 days of delivery

• Include your order number, a brief description, and photos of the damage

We’ll work with you to send a replacement or offer a refund, depending on the situation.

Custom or Personalized Orders

All custom or personalized items are final sale and cannot be returned or exchanged unless they arrive damaged or incorrect.

How Refunds Are Issued

If a refund is approved, it will be issued to your original payment method. Please allow a few business days for processing.